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Communication skills training & coaching

How much more could you achieve if you took your communication skills up a notch?

Maybe you have a big pitch coming up. Perhaps you’ve spotted some communication breakdowns in your team. Or maybe you have a mission-critical meeting or panel coming up and you don’t have the skills in-house to guide the conversation.

Whatever the situation, you’ve realised that you need the help of a communication specialist so that that you can take your communication to the next level.

If you’re nodding your head in agreement, here are some of the ways that I can help →

Ready for a quick chat?

If you already some ideas about what you need and you’d like to discuss it, let’s have a quick conversation.

Customisable communication skills training programmes

I offer a number of customisable training programmes to help you develop your speaking skills, interpersonal communication, and intercultural intelligence. Scroll down to learn more and get in touch to chat about how we can tailor a programme for your needs.

Speaking & presentation training

Public speaking & presentation skills training, Innsbruck, Tirol, Europe

Get your message across clearly, authentically, and with impact

When you have a chance to speak in public or deliver a presentation, you have an important opportunity to inform, influence and inspire. That’s great if you’ve been lucky enough to have professional speaking and presenting training, but if not, you have rely on what you’ve always done, maybe some tips from colleagues, and it’s up to you to “wow” your audience and deal with nerves, too.

My speaking and presentation skills workshops are designed to teach you how to design and deliver compelling presentations that get your message across, engage your audience, and hopefully, drive action. All without sacrificing your authenticity. 

Crafting your talk or presentation

Focus: planning, structure, content

When it comes to being an engaging and effective speaker or presenter, your success depends on your planning. And that’s what this one-day workshop is all about. In the first part of the workshop, we’ll focus on your audience, your key message, and we’ll create a simple structure for your presentation. In the second part of the workshop, we’ll work on the content of your presentation, thinking about your language, using stories and anecdotes, and how to bring your message to life.

The workshop will include a mix of theory, group discussions, individual exercises, and practical, hands-on work. You’ll have opportunities to share your presentation as it develops, receive feedback, and offer feedback to others in the workshop.

Format: 1 day (multiple sessions if virtual)
Alternative formats:
90-minute short seminar; half-day sprint;
Location: In person or virtual via Zoom
Prerequisites: none

Curious? Get in touch and let’s chat.

Designing powerful visual aids/slides

Focus: slide design

If you are delivering a presentation, your visual aids and slides can be a gift or a curse. Done badly, slides can be distracting, confusing, and communicate the wrong message. Done well, however, slides and visual aids can clarify your ideas, enhance your message and drive action. This workshop is all about helping you harness the power of visual communication to support your message: in other words, how to design powerful slides. In this workshop you’ll learn what a great slide looks like, the principles of effective design, use diagramming and sketching to plan your visual story, turn data slides into “ah-hah” moments, and learn how to present your key message clearly and visually.

The workshop will include a mix of theory, group discussions, individual exercises, and practical, hands-on work. You’ll have opportunities to share your ideas and emerging slides as they develop, receive feedback, and offer feedback to others in the workshop.

Format: 1 day (multiple sessions if virtual)
Alternative formats:
90-minute short seminar; half-day sprint;
Location: In person or virtual via Zoom
Prerequisites: you need to have attended the “Crafting your presentation” session OR be confident that you can bring a fully-planned presentation to the workshop so that you can work on your visual aids.

Curious? Get in touch and let’s chat.

Speaking with impact

Focus: speaking and presentation delivery skills

Planning your presentation or talk is essential. Making sure that your slides tell a clear, visual story is important. When your audience arrives, however, they are there to see you. That means that it’s not just what you say that matters: it’s how you say it. This workshop is all about helping you make the most of your presence so that you make the best impression possible and hopefully get your audience on your side. In this one-day workshop, we’re not interested in making you memorise theories or imagine the audience naked: we’ll be focusing on how to help you use your physical presence, your voice, and your non-verbal communication in a way that is authentic AND engaging.

Expect minimal theory, plenty of opportunities to practise and receive personal feedback through practical exercises, and rich group discussions to help you maximise your presence and impact. You’ll receive recordings of several of your deliveries along with feedback so that your skills continue to go from strength to strength.

Format: 1 day (multiple sessions if virtual)
Alternative formats:
90-minute short seminar; half-day sprint;
Location: In person or virtual via Zoom
Prerequisites: none

Curious? Get in touch and let’s chat.

The 360° presenter programme

Focus: planning & structure; slide design; delivery – the whole package!

In this three-day programme, you will learn the three pillars of impactful presentations: first, how to plan, structure, and craft your presentation. Second, how to design slides and visual aids that enhance your message visually. And third, how to use your body, your voice, and your non-verbal resources to deliver your presentation in a way that your audience won’t forget – for all the right reasons!

This is a hands-on workshop, with a solid mix of theory and opportunities to try out skills and new ideas. You will have plenty of opportunities to practise and receive personal feedback through practical exercises, and rich group discussions to help you maximise your presence and impact. You’ll receive recordings of several of your deliveries along with feedback so that your skills continue to go from strength to strength.

Format: 3 days (spread over several weeks/sessions depending on need)
Alternative formats:
90-minute short seminar; half-day sprint;
Location: In person or virtual via Zoom
Prerequisites: none

Curious? Get in touch and let’s chat.

The Presentation Lab

Focus: practice, practice, practice!

Perhaps your team already understands the nuts and bolts of how to craft and deliver a presentation thanks to your internal knowledge sharing programmes. What’s needed is an opportunity for them to receive constructive input on their presentation skills and have a chance to polish their style under the guidance of a skilled communication.

Or perhaps you have a mission-critical presentation coming up, one that will change the face of your business, and you want to offer your team some practical support to ensure that it’s a success.

Whatever the situation, our presentation lab is an opportunity for us to work with your team on one or more talks or presentations, with a focus on delivery, feedback, refinement, and delivery. We’ll focus on all aspects of the presentation, including clarity of message, confidence and personal impact, voice, non-verbal communication, structure and content, visual aids, and making a presentation “sticky”.

Length: dependent on need.
Format: in person or virtual via Zoom
Participants: dependent on need.
Prerequisites: none.

Curious? Get in touch and let’s chat.

Interpersonal communication skills training

Interpersonal skills training, Innsbruck, Tirol, Europe

Become a better communicator by knowing your behaviours – and the behaviours of others

Whatever you do is a form of communication. Staying silent, head down, in a meeting? You’re communicating. Dominating every conversation and constantly interrupting? You’re communicating. What you say, they way you say it, and what your body says when you think you’re saying nothing at all are all crucial to your relationships with others, your performance, and how others view you. They may even impact how you view yourself!

My communication skills workshops are designed to raise your awareness to things that might be getting in  your way, give you techniques to remove blocks, and offer you a space to try out your new skills. Here’s to you and your communication brilliance!

Interpersonal communication programme

Focus: knowing your communication style and adapting to the styles of others

Emailing your colleagues, talking to your team leader, calling a customer, responding to a fan on social media – it’s all communication. That makes it important. So important that most job descriptions include a requirement for “excellent written and verbal communication”. The challenge is that few of us ever attended a “communication 101” course at school. What we know we learned as we grew up, and sometimes what we learned at 15 no longer serves us at 25, or 35, or 55… So, what to do? Our interpersonal communication workshop is a great place to start. In this interactive one-day session, participants will learn how to understand their style of communication, the different ways in which other people communicate, and strategies to communicate effectively in almost any situation.

Workshop modules include how to deal with conflict, the power of emotional agility, and giving and receiving feedback. This workshop includes a mix of theory, small group work, individual exercises, and group discussions to harness the power of the brains in the room.

Format: 1 day (multiple sessions if virtual)
Alternative formats:
90-minute short seminar; half-day sprint;
Location: In person or virtual via Zoom
Prerequisites: none

Curious? Get in touch and let’s chat.

Developing emotional intelligence

Emotional intelligence, also referred to as EI or EQ (emotional quotient), is based on the notion that our ability of understand our own emotions and those of the people we interact with is the key to better performance in both our professional and private lives. This workshop is designed to not only help you become more aware of your own emotions and their impact on your performance, but also to identify and adapt to the emotions of others.

This workshop includes a mix of theory, small group work, individual exercises, and group discussions to harness the power of the brains in the room!

Format: 1 day (multiple sessions if virtual)
Alternative formats:
90-minute short seminar; half-day sprint;
Location: In person or virtual via Zoom
Prerequisites: none

Curious? Get in touch and let’s chat.

Non-verbal communication

Your body speaks even when you don’t say a word. And it’s not just your body: it’s the room that you choose for meeting, the clothes you choose to wear, and even the colours that surround you. So how can take control of your first impression and come across as confident and credible in every interaction you have? By increasing your awareness of non-verbal cues in yourself and others, and then learning how to modify your behaviour and respond appropriately to the behaviour of others.

In this fun workshop, you’ll learn skills that you can use every day, in any situation, to build rapport, strengthen relationships, pre-empt problems, present ideas, negotiate, and improve your effectiveness in meetings – in person, on the phone, and in virtual environments.

Format: 1 day (multiple sessions if virtual)
Alternative formats:
90-minute short seminar; half-day sprint;
Location: In person or virtual via Zoom
Prerequisites: none

Curious? Get in touch and let’s chat.

Giving and receiving feedback

Just imagine that you made a mistake at work and no one told you, so you continued making the same mistake year in and year out, with colleagues shaking their heads behind your back: you’d almost certainly want someone to step in and point you in the right direction! That’s what feedback is all about. BUT… giving feedback can be tricky. People get upset. We worry about creating conflict situations. And we aren’t always sure how to deal with feedback ourselves.

My half-day feedback workshop is designed to teach participants a simple process for giving feedback whilst offering them a number of opportunities to practise and receive feedback from others, and participate in real-life discussions about handling feedback in all its forms.

Format: half day (multiple sessions if virtual)
Alternative formats:
90-minute short seminar; half-day sprint;
Location: In person or virtual via Zoom
Prerequisites: none

Curious? Get in touch and let’s chat.

The art of conversation workshop

The Courage Beer Conversations study in 2010 highlighted something interesting about humans: about 1/3 of us love to talk and will talk anywhere, to anyone, whilst 2/3s of us are a bit more shy and retiring. This means that conversation is a challenge for a large chunk of the population, and in a species that relies on relationships, slowly emerging from the COVID lockdowns, that might cause problems. With that in mind, this workshop is all about how to have conversations, and if you’re already having them, how to have BETTER conversations! We’ll look at 6 beliefs for better conversations, 10 strategies for better conversations, and share ideas about how to start (and end!) conversations. This is an interactive workshop, and you should expect to converse…

Format: half day (multiple sessions if virtual)
Alternative formats:
90-minute short seminar; half-day sprint;
Location: In person or virtual via Zoom
Prerequisites: none

Curious? Get in touch and let’s chat.

Intercultural, diversity, and unconscious bias training

Intercultural, diversity, and unconscious bias training

Build your intercultural intelligence and communicate effectively across borders and cultures

Sometimes we think that good communication is common sense, but common sense in one culture is a no-no in another! And culture isn’t just about national borders: individually, we all belong to many cultural groups – nationality, sure, but also religion, language, family, football team, school, social groups and much more.

To communicate effectively cross culturally and become aware of our unconscious bias’ (the first step to getting rid of them), we need to develop our intercultural intelligence and develop an appreciation for diversity. That’s what these workshops are all about.

Building intercultural intelligence

Increasing your cultural awareness and building cultural intelligence can help you avoid misunderstandings that sometimes occur when working
with people from different countries and cultures. In this half-day workshop, we’ll cover what culture is and why it matters, YOUR cultural style, and strategies for becoming more culturally intelligent.

Format: half day (multiple sessions if virtual)
Alternative formats:
90-minute short seminar; half-day sprint;
Location: In person or virtual via Zoom
Prerequisites: none

Curious? Get in touch and let’s chat.

1-to-1 and small group communication coaching

Communication skills coaching in Innsbruck, Tirol, Europe

People who excel in their field more often than not have coaches….top athletes, singers, actors, and politicians, to name a few. If you want to excel professionally and privately, perhaps coaching is an option for you.

Communication coaching is all about you: if we work together, I’ll provide bespoke personal development, listen to your requirements, answer your questions, challenge you, inspire and encourage you. It’s the difference that makes a difference.

My communication coaching focuses on helping you dramatically improve your communication skills in the following areas:

  • Presenting and public speaking
  • Business storytelling
  • Intercultural intelligence
  • Emotion intelligence
  • Non-verbal communication
  • Interpersonal communication and communication with impact
  • Difficult conversations and conflict
  • Unconscious bias

This one-to-one learning process is flexible and is designed to accommodate the constantly changing needs of our busy lives. I’ll not only help you develop new skills, but I’ll challenge you to be even better than you think you can be, whilst supporting you every step of the way.

Curious?